Terms of service
Last Updated: January 14, 2026
Welcome to Tissu Paper. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. Company Information
This website is operated by Tissu Paper. Throughout the site, the terms “we”, “us” and “our” refer to Tissu Paper.
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Business Name: Tissu Paper
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Physical Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
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Email: support@tissupaper.com
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Phone: +1 307-655-6528
2. Service Coverage
We currently provide shipping services within the United States. Please note that we do not ship to P.O. Boxes, military addresses (APO/FPO), or certain remote territories at this time.
3. Payment & Billing
All prices are listed in USD. We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay.
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Secure Processing: All payments are processed via SSL-encrypted gateways. We do not store your credit card information.
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Verification: Orders are subject to payment verification. We reserve the right to cancel any order that fails our security fraud checks.
4. Order Processing & Shipping
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Handling Time: Orders are processed within 24–36 business hours, Monday through Friday.
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Transit Time: Standard delivery typically takes 3–5 business days.
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Shipping Fees: All shipping costs are calculated and displayed clearly at checkout before you finalize your purchase. For more details, please view our Shipping Policy.
5. Returns & Refunds
We offer a 30-day return window for unused and unopened products in their original packaging.
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Defective Items: If an item arrives damaged, please notify us within 7 business days for a full refund or replacement.
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Restocking Fees: We do not charge restocking fees.
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Policy Link: For full instructions, please see our Return & Refund Policy.
6. Product Availability & Accuracy
We strive to display our products as accurately as possible. However, we do not warrant that product descriptions or other content are error-free. In the event an item is listed at an incorrect price or becomes unavailable, we will notify you immediately and issue a full refund if the order cannot be fulfilled.
7. Limitation of Liability
Tissu Paper is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability to you for any claim shall not exceed the purchase price of the specific item in question.
8. Intellectual Property
All content on this site—including images, logos, and text—is the property of Tissu Paper and is protected by copyright laws. Unauthorized use is strictly prohibited.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.
10. Contact Information
Questions about the Terms of Service should be sent to us at:
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Email: support@tissupaper.com
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Phone: +1 307-655-6528
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Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States